Your personal information is extremely valuable to us. From the moment you register on 999bx to every transaction, this document clearly explains how your information is collected, used, and kept secure.
This Privacy Policy applies to the 999bx website (999bx.app), mobile application, and all digital services operated by 999bx. It takes effect whenever you access, register on, or use any 999bx service.
999bx places the highest importance on your privacy. We believe your personal information is a valuable asset — and protecting it is our foremost responsibility. By reading this document, you will learn how and why your data is collected, where it is stored, and what rights you are entitled to.
Important: By using 999bx, you confirm that you have read and agree to this Privacy Policy. If you do not agree, please stop using the service.
999bx only collects information that is genuinely necessary to provide its services. It is our policy never to collect data beyond what is required.
Information you provide directly to 999bx:
When you use 999bx, certain data is collected automatically:
In some cases, 999bx receives information from legitimate third-party sources:
999bx uses collected data solely for specific, legitimate, and transparent purposes. A detailed list of uses is provided below:
| Purpose of use | Data Used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, phone | Contract Performance |
| Identity Verification (KYC) | NID, photo | Legal obligations |
| Payment Processing | Payment information | Contract Performance |
| Customer support provision | All information | Legitimate interest |
| Fraud & scam prevention | IP, log data | Legal obligations |
| Promotional Communications (Consent-Based) | Email, phone | Your consent |
| Service improvement and analysis | Usage data | Legitimate interest |
| Legal compliance | Required information | Legal obligations |
999bx will not send you any promotional messages without your consent. You can opt out of marketing emails or SMS at any time — through your account settings or by clicking the Unsubscribe link.
999bx never sells your personal information. However, in limited circumstances, it may be shared with trusted service providers:
Under Bangladesh law, 999bx may be required to disclose information upon receiving a valid court order or directive from a government authority. In such cases, 999bx will always endeavour to protect your rights.
Our commitment: 999bx never sells or rents your information to advertisers, data brokers, or any third party for commercial purposes.
999bx uses industry-leading security technology to protect your information. Our security infrastructure is built with the help of the world's top cybersecurity experts.
999bx uses cookies and similar technologies to improve services and personalize your experience.
| Cookie types | Purpose | Duration | Status |
|---|---|---|---|
| Essential cookies | Login session, security | End of session | |
| Performance Cookies | Site speed and error monitoring | 30 days | |
| Functional cookies | Remembering language and preferences | 1 year | |
| Analytics cookies | User behavior analysis | 6 months |
You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent 999bx from functioning properly.
999bx does not retain your data longer than necessary. Retention periods vary depending on the type of data:
| Type of information | Retention Period | Reason |
|---|---|---|
| Account information | Account closure + 5 years | Legal obligations |
| KYC documents | 5–7 years | Financial regulator |
| Transaction records | 7 Years | Tax & audit |
| Gaming History | 3 years | Dispute Resolution |
| Support communications | 3 years | Service Quality |
| Log Data | 12 Months | Security |
| Marketing Data | Until consent is withdrawn | Consent-based |
After the retention period, information is securely and permanently deleted or anonymized.
999bx respects your privacy rights. You have the following rights and can exercise them at any time:
To exercise any of your rights, email us at [email protected] or reach out via Live Chat. We will respond within 30 days.
Limitations: Some deletion requests may not be fulfilled if the data must be retained to meet legal obligations.
999bx is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a guardian or minor has registered an account on our platform, please notify us immediately at [email protected]. We will close the account and delete any collected data.
The 999bx website and app may integrate third-party services (such as payment gateways). These services operate under their own privacy policies.
999bx is not responsible for how your data is handled on third-party platforms. We recommend reviewing the privacy policy of any relevant service before making a payment.
999bx may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately.
In case of major changes, advance notification will be sent to your registered email or mobile. Continuing to use the service after changes means you accept the updated policy.
Tip: Check this page regularly and note the "Last Updated" date. If you have questions about any changes, please contact support.
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please get in touch with us:
We don't just write policies — we follow through on every commitment. See how we do it.
999bx never sells, rents, or shares your data with third parties for commercial purposes. This is not just a statement — it is simply not part of our business model.
All your data is transferred using 256-bit SSL encryption. Data stored on our servers is also encrypted — so even if accessed, it cannot be read.
You have full control over your data. View, correct, or request deletion of your information at any time — 999bx will respond promptly.
We only collect what is genuinely necessary to provide our services. It is our policy not to collect unnecessary information.
Independent third parties audit our systems multiple times a year. Any vulnerabilities identified are addressed immediately.
999bx's Privacy Policy is written in plain, straightforward language — no complex legal jargon. What you've read is what we practise.
Read our Privacy Policy and rest assured — 999bx is always committed to protecting your information and funds.
For users aged 18 and above only. Responsible Gaming Read the guide.